97940_Check that there is still soapy solution inside. If there is, use the purge function indicated in the product instruction manual until the bubbles appear. After not using the product for some time it could be necessary to reactivate the purge function to make the bubbles appear again.
95939_For the correct operation of the suction engine it's necessary the use of high performance alcaline batteries as indicated in the product instruction manual. The batteries included in the product are only for the TRY-ME functions and they could be exhausted.
CRY BABIES_If no water appears in the eyes, first check to make sure there is water in the tank; if the tank is empty, fill it. If the problem persists, extract the air from the circuit as described in this manual (filling the tank).
To facilitate quick and effective air removal, remove the pacifier and tank cap and blow through it filling the entire tank opening.
If there is a blockage, do not use any sharp objects or items inside the water circuit as this could cause damage to the circuit. Empty the water tank completely and blow air into both eye openings and refill the tank as indicated in the manual.
95854_100062_To perform synchronisation, check the instructions in the manual for the synchronisation of the product with the APP. It is important that during the synchronisation process there is no noise around and this occurs in a quiet environment.
95250_As indicated on the product packaging, this application works and is supported for "Android" 4. 1 or later versions and"iOS" 8 or later versions. Check that your device is up to date. If your version is not up to date, you may not be able to install the application or it may not work properly.